Coupons, Offers and Store Credit Terms

Coupons, Offers and Store Credit Terms – Glambees and The Dew Crew

· @Glambees Administrator

1. About these terms

Last updated: 10 October 2026

These terms apply to discount codes, offers, free shipping and store credit on glambees.in (and any pages we host on glambe.es), operated by Webbick Business Services (“we”, “us”). They form part of our Terms and Conditions. If an offer’s own page has different terms, those terms apply to that offer.

2. Discount codes and offers

Unless an offer says otherwise:

  • a code can be used once per customer;
  • offers cannot be combined with each other;
  • codes and offers are not transferable, and may not be sold, shared on coupon sites or published without our written permission;
  • a code has no cash value and cannot be exchanged for cash;
  • a code must be entered at checkout, and cannot be added after an order is placed; and
  • the minimum order value, products covered and expiry date are shown with the offer.

We may change, pause or end any offer at any time. Orders already confirmed keep the terms shown when you ordered.

3. First-order codes

A first-order code is for a customer who has not ordered from us before. We apply this by checking details such as your account, mobile number, email address and delivery address. If we find that the same person has made more than one account to claim the code more than once, we may cancel the discount or the order, and refund anything you have paid. The offer’s page shows the value, minimum order and expiry.

4. Free shipping

We offer free shipping on orders of ₹1,200 and above, calculated on the amount payable after discounts and before shipping charges. We may change this amount at any time. The amount shown on the Website when you place the order applies to that order. See our Shipping and Delivery Policy for details.

5. Misuse

We may cancel an order, cancel a code or close an account if we reasonably believe an offer is being misused, for example through repeated accounts, automated use or fraud. If we cancel a paid order for this reason, we refund the amount you paid.

6. Orders that are cancelled or returned

Refunds are limited to the amount you actually paid. The value of a discount, code or free gift is not refunded in cash. If a code was used on an order that you cancelled before dispatch, we may, at our discretion, issue the code again if it has not expired. If a partial return takes your order below the free-shipping amount, the shipping charge may be recalculated, as described in our Return, Refund and Cancellation Policy.

7. Store credit

We may issue store credit when we approve a claim and decide on credit instead of a refund, or as a goodwill or promotional credit.

  • Store credit is added to your account and can be used on future orders on the Website.
  • When it is issued, we show whether it expires and when. A credit with an expiry date cannot be used after that date. A credit shown as having no expiry stays valid.
  • It has no cash value, cannot be exchanged for cash, and cannot be transferred or sold.
  • If your order costs more than your credit, you pay the rest by an online payment method.
  • If you ask us to delete your account, please tell us first, so you can use any credit. Once your account is deleted, we may not be able to recover unused credit.
  • We may cancel store credit that was issued by mistake or obtained through misuse.

8. Questions and complaints

Write to [email protected], or message +91 93795 38127 on WhatsApp. Complaints go to our Grievance Officer, Customer Relations Head, at [email protected]. We acknowledge within 48 hours and aim to resolve within one month. Your rights under law are not affected by these terms.

Webbick Business Services | GSTIN 29JNPPK2509M1Z7 | Unit 101, Oxford Towers, 139/88, HAL Old Airport Road, Kodihalli, Bangalore, Karnataka, India, 560008.